Commercial Operations Analyst

Location: Office based
Job Type: Full time
Hours: 8:45am – 5:15pm

The opportunity

We are seeking a highly motivated and detail-oriented Commercial Operations Analyst to join our growing team at Zestec Renewable Energy, a leading Solar PPA provider. This role is critical in managing tender submissions, coordinating with internal and external stakeholders, and driving data-driven decision-making through robust reporting and CRM management. The ideal candidate will have a strong background in bid management, data analysis, and CRM systems, with the ability to work collaboratively across departments.

About Zestec

Zestec Renewable Energy, part of the Octopus Energy Group of companies, specialises in the origination, development and management of commercial solar systems, battery energy storage systems and electric vehicle charging solution for commercial and industrial businesses across the UK.

Our team has a wealth of experience in making clean, green electricity available to businesses and other institutions at a lower cost than they pay for traditional energy.

We save clients’ money and contribute significantly to their Net Zero agendas. In a short time, we have gained industry recognition as a market leader in this area and our team is growing accordingly.

Wholly owned by one of the funds managed by Octopus Energy Generation we have a great platform for expanding our capabilities in the UK Commercial and Industrial renewable energy market. Octopus Energy Generation manages a diverse portfolio of energy assets with a capacity of over 3GW, making it one of the largest commercial solar investors in Europe and a leading investor in solar and onshore wind.

Key responsibilities:

Tenders:

• Coordinate all tenders, acting as the primary point of control for procurement portals. Review tender documents and create detailed overviews to advise on bid/no-bid decisions.
• Manage internal and external teams to ensure timely and accurate tender submissions.
• Draft tender submissions and calculations for high-profile clients within the solar PPA sector.
• Maintain and update the company’s tender library for easy access and reference.
• Use procurement portals to identify new tender opportunities within the relevant industries & according to specific criteria.
• Develop innovative calculation models and multisite calculations to strengthen the company’s positioning in tender submissions.

Reporting:

• Collaborate with the Sales and Business Development (BD) teams to create a new Sales download pack from the CRM.
• Develop and implement continuous improvements in CET reporting, providing valuable insights for the company’s outreach strategy.
• Create and refine monthly BD & CET communication reports based on feedback from superiors.
• Compile and present the monthly BD management report pack for review.
• Collect and analyse weekly forecast data for BD pipeline activities, ensuring accurate reporting and strategic planning.
• Design a pipeline report document that compares monthly performance metrics and highlights trends not available in standard CRM reports.
• CRM Management:
• Work closely with the CRM team to understand system functionalities and manage content effectively.
• Improve and update CRM reports to support the BD team’s objectives.
• Conduct weekly pipeline reviews to enhance data accuracy and ensure smooth operational workflows.
• Manipulate CRM views to provide actionable insights on EPC prices, lead sources, and partner performance over the past 6-12 months.

Data enquiries:

• Partner with the marketing team to provide data support for various projects.
• Create a CRM-based marketing process to track leads and generate download reports.
• Analyse data from external sources like OEGen and collaborate with stakeholders to optimize sales and project processes.
• Offer data analysis and reporting services to the BD team, including refining marketing lists and evaluating campaign performance.
• BD Assistance:
• Support BD team members by covering calculations and proposals during their absence or when urgent tasks arise.
• Set up and execute multisite calculations for BD projects.
• Prepare Heads of Terms (HoTs) and other financial documents as needed.

Other responsibilities:

• Collaborate with project managers and technical teams on complex calculations and phased project developments.
• Participate in special projects, such as creating PPA rate calculations linked to market rates and visualizing data outcomes.
• Build strong relationships across the company, ensuring dependability and readiness to support various team needs.

About you

The successful candidate will be proactive, self-motivated, and adaptable, with a strong ability to thrive in a dynamic environment:

• Proven experience in bid management, data analysis, and CRM systems.
• Strong organizational and project management skills.
• Excellent communication and interpersonal skills.
• Ability to work under tight deadlines and manage multiple projects simultaneously.
• Proficiency in data manipulation and reporting tools.

What you’ll love about us

Zestec has built an exciting and inclusive, engaging, performance culture where our team feels empowered. This means we welcome discussions around flexible working hours and a genuine work life balance. At Zestec we don’t just focus on what we do but also how we do it. Everyone shares our values of Clarity, Partnership and Innovation.

At Zestec, we’re looking for genuinely decent people who are candid, empathetic and have the right values. We not only say that people are our strongest asset; we are keen to see them develop. We know that every touch point with a client is key and the unique skills and perspectives people bring to the team are the driving force of our success. We promote equal opportunities for growth and development regardless of race, gender, religion, sexual orientation, age, disability, or socio-economic background. We believe strongly that teams are at their best when every member of the team feels safe to bring their whole self to work.

If this sounds like you and you want to know more, apply now to have a further conversation with us (hello@zestecgroup.co.uk)